Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Monitor your Internet service and provider

Information and Support

  1. Home
  2. Categories
  3. Support forums
  4. ISP Tracker features, agent or service questions
  5. Reset agent option deleted entire agent!
Notice: support.outagesio.com is now consolidated into support.isptracker.com

Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.isptracker.com

If you have an account on app.isptracker.com, use the same credentials to log in here!

Reset agent option deleted entire agent!

Scheduled Pinned Locked Moved ISP Tracker features, agent or service questions
3 Posts 2 Posters 429 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • H Offline
    H Offline
    hansolav
    wrote on last edited by
    #1

    I moved my software agent to another network and used the "Reset" option in the dashboard.
    I got an error about "SQL referential integrity constraint violated". When I refreshed my agent list the agent was totally gone! I had a 30 day premium plan on this agent so I would like it back.

    Agent id was 128191. Can you help?

    -Hans

    1 Reply Last reply
    0
    • H Offline
      H Offline
      hansolav
      wrote on last edited by
      #2

      I have created a new agent with id 128193 so if you could transfer my premium purchase to this agent, that would also be fine.

      1 Reply Last reply
      0
      • ISPtracker_SupportI Offline
        ISPtracker_SupportI Offline
        ISPtracker_Support
        wrote on last edited by
        #3

        Hi,

        Thanks for taking the time to report this.

        I see that our dev reached out and took care of the problem over the weekend.

        If there is anything else you need, please feel free to ask here and we'll be happy to help.

        Thanks for using OutagesIO.

        Regards,
        ISP Tracker Support

        Search engines favor deep pockets making it difficult to find services like ISP Tracker.
        We count on satisfied members spreading the word.

        1 Reply Last reply
        0

        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

        With your input, this post could be even better 💗

        Register Login
        Reply
        • Reply as topic
        Log in to reply
        • Oldest to Newest
        • Newest to Oldest
        • Most Votes


        • Login

        • Don't have an account? Register

        • Login or register to search.
        • First post
          Last post
        0
        • Categories
        • Recent
        • Tags
        • Popular
        • Users
        • Groups