Skip to content
  • Home
  • Live
  • Categories
  • Recent
  • Tags
  • Popular
  • Groups
  • Login

  • Don't have an account? Register

  • Login or register to search.
Collapse
ISP Tracker ISP Tracker Live & Community
ISP Tracker Live Sign in
ISP Tracker Live & Community
  1. Home
  2. Categories
  3. Support forums
  4. ISP Tracker features, agent or service questions
  5. Reset agent option deleted entire agent!

Reset agent option deleted entire agent!

Scheduled Pinned Locked Moved ISP Tracker features, agent or service questions
3 Posts 2 Posters 816 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • H
    H
    hansolav
    wrote on last edited by
    #1

    I moved my software agent to another network and used the "Reset" option in the dashboard.
    I got an error about "SQL referential integrity constraint violated". When I refreshed my agent list the agent was totally gone! I had a 30 day premium plan on this agent so I would like it back.

    Agent id was 128191. Can you help?

    -Hans

    1 Reply Last reply
    0
    • H
      H
      hansolav
      wrote on last edited by
      #2

      I have created a new agent with id 128193 so if you could transfer my premium purchase to this agent, that would also be fine.

      1 Reply Last reply
      0
      • ISPtracker_SupportI
        ISPtracker_SupportI
        ISPtracker_Support
        wrote on last edited by
        #3

        Hi,

        Thanks for taking the time to report this.

        I see that our dev reached out and took care of the problem over the weekend.

        If there is anything else you need, please feel free to ask here and we'll be happy to help.

        Thanks for using OutagesIO.

        Regards,
        ISP Tracker Support

        Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

        Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

        1 Reply Last reply
        0

        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

        With your input, this post could be even better đź’—

        Register Login

        While you’re away

        Your Internet does not wait until you’re watching.

        ISP Tracker keeps a history of problems that happen overnight or while you’re away.

        Between speed tests

        What happened between speed tests?

        See how your connection behaves over time—not just when you remember to test it.

        Wider context

        Is it only your connection?

        Similar activity across monitored locations can provide valuable wider context.

        • First post
          Last post
        0
        • Home
        • Live
        • Categories
        • Recent
        • Tags
        • Popular
        • Groups