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Missing Activation Code

Scheduled Pinned Locked Moved ISP Tracker features, agent or service questions
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  • A
    A
    adamjson
    wrote on last edited by
    #1

    I can see the mac address is printed on the device, but I don't see an activation code and I haven't received any email with one. Also, should the mac address contain colons when I enter it?

    A 1 Reply Last reply
    1
    • A adamjson

      I can see the mac address is printed on the device, but I don't see an activation code and I haven't received any email with one. Also, should the mac address contain colons when I enter it?

      A
      A
      adamjson
      wrote on last edited by
      #2

      @adamjson Oops, nevermind. I found the email.

      1 Reply Last reply
      0
      • ISPtracker_SupportI
        ISPtracker_SupportI
        ISPtracker_Support
        wrote on last edited by
        #3

        Hi,

        I re-sent the email in case you don't have it. Check your spam folder depending on whom your email is provided by. Some email services are way too aggressive. Then be sure to whitelist the outagesio.com email otherwise, you'll miss the next ones too.

        Regards,
        ISP Tracker Support

        Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

        Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

        A 1 Reply Last reply
        0
        • ISPtracker_SupportI ISPtracker_Support

          Hi,

          I re-sent the email in case you don't have it. Check your spam folder depending on whom your email is provided by. Some email services are way too aggressive. Then be sure to whitelist the outagesio.com email otherwise, you'll miss the next ones too.

          A
          A
          adamjson
          wrote on last edited by
          #4

          @OutagesIO_Support Wow, thanks for the quick reply! I was able to activate it. Thanks!

          1 Reply Last reply
          0
          • ISPtracker_SupportI
            ISPtracker_SupportI
            ISPtracker_Support
            wrote on last edited by
            #5

            Glad you got it.

            Regards,
            ISP Tracker Support

            Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

            Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

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            0

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