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Why so many outages?

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  • O
    O
    orrette
    wrote on last edited by
    #1

    I have a very basic residential setup. One cable modem (Spectrum) and one wireless router. I enrolled in OutagesIO online monitoring to see what info it could provide on the many short outages I am experiencing. Well, the monitoring is very active! I am finding many outages of 10 sec to 2.5 minutes that seem to be grouped in the morning and then early afternoon, daily. The outage is sometimes preceded by a period of noticeably slower internet speed. Spectrum says "not me!" of course.

    My question is this: when the monitoring identifies "Provider" as being the location of the outage, does that include the modem, or is the modem considered part of the local network? Thank you.

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    • O
      O
      orrette
      wrote on last edited by
      #2
      This post is deleted!
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      • ISPtracker_SupportI
        ISPtracker_SupportI
        ISPtracker_Support
        wrote on last edited by
        #3

        Hi,

        To properly answer this, could you share your agent ID so I can take a look first.

        Regards,
        ISP Tracker Support

        Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

        Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

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        • ISPtracker_SupportI
          ISPtracker_SupportI
          ISPtracker_Support
          wrote on last edited by
          #4

          Hi, I created your own post so it does not get lost in the other persons post.

          Regards,
          ISP Tracker Support

          Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

          Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

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