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How does one cancel service?

Scheduled Pinned Locked Moved Solved ISP Tracker features, agent or service questions
billingsupportsubscription
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  • J
    J
    jinapatton
    wrote on last edited by
    #1

    For other site visitors, this product was fantastic when I needed it as a home residential person using it to prove to xfinitity / comcast that the issue was on their side and not mine.

    As I am no longer with them I've also had no more internet issues even reflected on this site.

    How does one actively cancel their subscription?

    1 Reply Last reply
    0
    • J
      J
      jinapatton
      wrote on last edited by
      #2

      Following up, can I please get help in regards to this, I don't want to have to go to my payment source.

      1 Reply Last reply
      0
      • ISPtracker_SupportI
        ISPtracker_SupportI
        ISPtracker_Support
        wrote on last edited by
        #3

        Hi,

        Our apologies for this, the site is not sending notifications so we'll look into that.
        Members can cancel any time by visiting their Paypal account and cancelling.
        The other option is to send the Paypal subscription ID and agent ID to support asking to cancel and they can do it for you.

        Regards,
        ISP Tracker Support

        Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

        Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

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        • J
          J
          jinapatton
          wrote on last edited by
          #4

          Thank you, please close this and the below ticket I opened.

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          0
          • ISPtracker_SupportI ISPtracker_Support marked this topic as a question on
          • ISPtracker_SupportI ISPtracker_Support has marked this topic as solved on
          • E EchoMin moved this topic from Feedback about ISP Tracker

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