Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.isptracker.com
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Actual OTM not updating for one agent
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Hi,
Just as an update. We're still digging into this but cannot find any reason for the problem so far. Yours is the only agent not reporting its version so there is nothing to compare to.
We might need to get on a live chat so we can have you restart the service/binary while we're watching at our end. That might be about the only way we can get a lead on this.
-
Hi,
Just as an update. We're still digging into this but cannot find any reason for the problem so far. Yours is the only agent not reporting its version so there is nothing to compare to.
We might need to get on a live chat so we can have you restart the service/binary while we're watching at our end. That might be about the only way we can get a lead on this.
@ISPtracker_Support
No problem I can do that. We just need to work out a time that suits everyone. I'm in New Zealand so UTC+13 time. -
Maybe we can solve it without a live chat
If you could reboot in the next 30 min or so and let me know here when it can be done I can setup few tools to confirm the bug affecting your agent
It is 10:20 AM now there so plenty of time to test it -
I ISPtracker_Support has marked this topic as solved
