Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.isptracker.com
If you have an account on app.isptracker.com, use the same credentials to log in here!
Subscription disappeared
-
Dear support, I purchased a 2.5gbps hw agent with the 1yr upgraded subscription package. I got it configured, took it offline for a couple weeks, but when I went to reconnect it just now, my dashboard is showing no subscription and is only showing options for me to pay for a duplicate subscription. Agent # is 131237. Can you please assist? Thx
-
Hi,
Very sorry for no response on this. For some reason, the site didn't send us an email about the post. I'll look right now and respond.
-
I can confirm that the system did take the upgrade away. I have filed a bug with our lead developer to look into this. I would rather not change it back before someone looks at it in case there is a small bug if that's ok with you. It won't be long.
-
I ISPtracker_Support marked this topic as a question on
-
Hi,
No bug. One month was given in error. One year now added :).
-
Thanks so much for fixing it! Everything is fully operational again and the subscription access is showing.
-
I ISPtracker_Support has marked this topic as solved on
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login