Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Monitor your Internet service and provider

Information and Support

  1. Home
  2. Categories
  3. Support forums
  4. OutagesIO features, agent or service questions
  5. Free Starter shows only 1 chart
Notice: support.outagesio.com is now consolidated into support.isptracker.com

Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.isptracker.com
Notice: If you created an account on app.outagesio.com or app.isptracker.com, simply use the same credentials to log in here.

Free Starter shows only 1 chart

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
starter accountfeaturesmissing charts
4 Posts 2 Posters 512 Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • A Offline
    A Offline
    achong99
    wrote on last edited by
    #1

    Hi we are new to outagesio.com having just installed a linux agent to try out the monitoring features. It says: Easy to understand, simplified dashboard
    Download an image of your reports to share
    Automated Internet outages logging
    See when/where Internet outages occur
    Tracks total downtime
    Details of last 50 Internet outages for the starter free level - but all we can see is one chart showing the last hour of pings, the others are empty. What are we missing?

    1 Reply Last reply
    1
    • ISPtracker_SupportI Offline
      ISPtracker_SupportI Offline
      ISPtracker_Support
      wrote on last edited by
      #2

      Hi,

      Can you include the agent ID when posting so we can look at it.

      From your description, it means you've not had any problems with that connection yet so there is nothing to report but once you share, I'll check it out and confirm.

      Regards,
      ISP Tracker Support

      Search engines favor deep pockets making it difficult to find services like ISP Tracker.
      We count on satisfied members spreading the word.

      1 Reply Last reply
      0
      • A Offline
        A Offline
        achong99
        wrote on last edited by
        #3

        The agentID currently setup under the free account is: 129679

        ISPtracker_SupportI 1 Reply Last reply
        0
        • A achong99

          The agentID currently setup under the free account is: 129679

          ISPtracker_SupportI Offline
          ISPtracker_SupportI Offline
          ISPtracker_Support
          wrote on last edited by
          #4

          @achong99 said in Free Starter shows only 1 chart:

          129679

          Ok, I looked at this agent and everything seems ok. The only thing missing that we now think is a problem on the OutagesIO end is pings which aren't showing.

          We'll take a look tomorrow and try to find the problem and solve it.

          In terms of what you see, you won't see much until there are in fact problems with your Internet that the agent can pick up. There are help notes for each page on the site, just click on those to get additional information.

          Give it a few days and see if something starts showing up. Remind us here and we'll take a look with you as well.

          Regards,
          ISP Tracker Support

          Search engines favor deep pockets making it difficult to find services like ISP Tracker.
          We count on satisfied members spreading the word.

          1 Reply Last reply
          0
          Reply
          • Reply as topic
          Log in to reply
          • Oldest to Newest
          • Newest to Oldest
          • Most Votes


          • Login

          • Don't have an account? Register

          • Login or register to search.
          • First post
            Last post
          0
          • Categories
          • Recent
          • Tags
          • Popular
          • Users
          • Groups