Skip to content
  • Home
  • Live
  • Categories
  • Recent
  • Tags
  • Popular
  • Groups
  • Login

  • Don't have an account? Register

  • Login or register to search.
Collapse
ISP Tracker ISP Tracker Live & Community
ISP Tracker Live Sign in
ISP Tracker Live & Community
  1. Home
  2. Categories
  3. Support forums
  4. ISP Tracker features, agent or service questions
  5. Latency then Disconnected

Latency then Disconnected

Scheduled Pinned Locked Moved ISP Tracker features, agent or service questions
service stoppedlatenciesoutagesservice
4 Posts 4 Posters 1.6k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • J
    J
    johnmeyer
    wrote on last edited by
    #1

    For the past week my Speed Tests have been showing multiple latencies - to the point that any of my occasional brief outages don't usually appear in the last 50 events.

    Now, as of 3:32 pm today, Pacific Time, my service - my reports- stopped. I believe my service is supposed to be active until later in May.

    Can you tell me what all the sudden latencies suggest
    And why my dashboard stopped this afternoon?

    Thank you.

    SBKS 1 Reply Last reply
    0
    • SBKS
      SBKS
      SBK
      wrote on last edited by
      #2

      May I ask what you mean by "my dashboard stopped"?
      Do you mean you cannot access it or you dont see the same things ?

      Ed (K.)
      Development Team

      1 Reply Last reply
      0
      • J johnmeyer

        For the past week my Speed Tests have been showing multiple latencies - to the point that any of my occasional brief outages don't usually appear in the last 50 events.

        Now, as of 3:32 pm today, Pacific Time, my service - my reports- stopped. I believe my service is supposed to be active until later in May.

        Can you tell me what all the sudden latencies suggest
        And why my dashboard stopped this afternoon?

        Thank you.

        SBKS
        SBKS
        SBK
        wrote on last edited by
        #3

        @johnmeyer
        Your agent (ending with ...681) is disconnected, meaning not communicating with our servers.
        3c65dd7e-d0f9-44be-aca3-546dea353505-image.png

        Ed (K.)
        Development Team

        1 Reply Last reply
        0
        • ISPtracker_SupportI
          ISPtracker_SupportI
          ISPtracker_Support
          wrote on last edited by ISPtracker_Support
          #4

          If you don't see an outage report, it's because it's not an IP problem, it's something else. That could be anything from signals levels to bad cable.

          This can help to explain.
          About Internet outages, alerts and agent statuses

          Regards,
          ISP Tracker Support

          Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

          Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

          1 Reply Last reply
          0

          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

          With your input, this post could be even better đź’—

          Register Login

          While you’re away

          Your Internet does not wait until you’re watching.

          ISP Tracker keeps a history of problems that happen overnight or while you’re away.

          Between speed tests

          What happened between speed tests?

          See how your connection behaves over time—not just when you remember to test it.

          Wider context

          Is it only your connection?

          Similar activity across monitored locations can provide valuable wider context.

          • First post
            Last post
          0
          • Home
          • Live
          • Categories
          • Recent
          • Tags
          • Popular
          • Groups