Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Monitor your Internet service and provider

Information and Support

  1. Home
  2. Categories
  3. Support forums
  4. OutagesIO features, agent or service questions
  5. SOLVED: Cannot activate hardware agent
Notice: support.outagesio.com is now consolidated into support.isptracker.com

Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.isptracker.com
Notice: If you created an account on app.outagesio.com or app.isptracker.com, simply use the same credentials to log in here.

SOLVED: Cannot activate hardware agent

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
hardware agentactivatewindows
4 Posts 2 Posters 505 Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M Offline
    M Offline
    markl
    wrote on last edited by ISPtracker_Support
    #1

    Hi,

    I have tried activating the hardware agent since yesterday, but unfortunately it can't. I connected it to a router connected to the internet, and I can see it gets an IP address. But when I try to activate it, the site says it is offline. Please help.

    4b240ebb-7438-4388-be2d-800ac8c7df13-image.png

    ISPtracker_SupportI 1 Reply Last reply
    0
    • M markl

      Hi,

      I have tried activating the hardware agent since yesterday, but unfortunately it can't. I connected it to a router connected to the internet, and I can see it gets an IP address. But when I try to activate it, the site says it is offline. Please help.

      4b240ebb-7438-4388-be2d-800ac8c7df13-image.png

      ISPtracker_SupportI Offline
      ISPtracker_SupportI Offline
      ISPtracker_Support
      wrote on last edited by ISPtracker_Support
      #2

      Hi,

      You just need to make sure it is connected first, then you can activate it.
      Connect it, power it up, wait a few minutes then go ahead and activate.
      Let us know how that goes.

      Regards,
      ISP Tracker Support

      Search engines favor deep pockets making it difficult to find services like ISP Tracker.
      We count on satisfied members spreading the word.

      M 1 Reply Last reply
      0
      • ISPtracker_SupportI ISPtracker_Support

        Hi,

        You just need to make sure it is connected first, then you can activate it.
        Connect it, power it up, wait a few minutes then go ahead and activate.
        Let us know how that goes.

        M Offline
        M Offline
        markl
        wrote on last edited by
        #3

        @outagesio_support Hi. After trying again today, it's working now.

        Thanks.

        ISPtracker_SupportI 1 Reply Last reply
        1
        • M markl

          @outagesio_support Hi. After trying again today, it's working now.

          Thanks.

          ISPtracker_SupportI Offline
          ISPtracker_SupportI Offline
          ISPtracker_Support
          wrote on last edited by
          #4

          Sorry it took so long to reply. For what ever reason, no notification was sent about this post. We'll look into that.

          Regards,
          ISP Tracker Support

          Search engines favor deep pockets making it difficult to find services like ISP Tracker.
          We count on satisfied members spreading the word.

          1 Reply Last reply
          0
          Reply
          • Reply as topic
          Log in to reply
          • Oldest to Newest
          • Newest to Oldest
          • Most Votes


          • Login

          • Don't have an account? Register

          • Login or register to search.
          • First post
            Last post
          0
          • Categories
          • Recent
          • Tags
          • Popular
          • Users
          • Groups