Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.isptracker.com
Notice: If you created an account on app.outagesio.com or app.isptracker.com, simply use the same credentials to log in here.
email alerts
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It would be great if the system could auto reset alerts counter for instance 24 or 48 hours after the last alerts.
If we got 3 emails the email will stop but after 24 hours of not seing any outages, the count could be reset to 0 and email alerts reset.
That way, we do not have to login every time we got a small outages and forget to enable it again.Another option could be to be able to set the trigger of email so for instance send email when the outage last more than 5 minutes.
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While Ed looks into this, another problem is that we actually need members to log in regularly in case there are notices, updates, important changes. It is nearly impossible for us to get feedback from people and many never log in again once they set up email alerts.
We also must be careful of sending too many emails as that also gets our domains blocked by email providers.
We've had many conversations about this in our meetings and we are all a little nervous about automating emails to prevent anyone from missing any.
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After talking about it, we cannot take the chance of raising the number of emails because email sites will block us every time there is a huge outage with lots of emails being sent at the same time. This is why we limit the emails.
That said, we've decided to re-design our SMS option so that all members can use that to receive notifications. Currently, only organizations that monitor dozens to thousands of locations get this by default so we have to review how we can do this for regular members.
It will be announced as soon as it becomes available, possibly days to a week or so.