Skip to content
  • Home
  • Live
  • Categories
  • Recent
  • Tags
  • Popular
  • Groups
  • Login

  • Don't have an account? Register

  • Login or register to search.
Collapse
ISP Tracker ISP Tracker Live & Community
ISP Tracker Live Sign in
ISP Tracker Live & Community
  1. Home
  2. Categories
  3. Support forums
  4. ISP Tracker features, agent or service questions
  5. Purchased extended reporting but reporting showing as basic

Purchased extended reporting but reporting showing as basic

Scheduled Pinned Locked Moved Solved ISP Tracker features, agent or service questions
extended leveldashboardreporting
3 Posts 2 Posters 1.1k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • N
    N
    nwicks
    wrote on last edited by
    #1

    Hi - I just installed my hardware device. I had purchased the extended reporting for 1 year package, however, my account is only showing basic reporting.

    1 Reply Last reply
    1
    • ISPtracker_SupportI
      ISPtracker_SupportI
      ISPtracker_Support
      wrote on last edited by
      #2

      Hi,

      We are investigating what could have happened here, human error or something in the logic that removed the package.

      We have re-added the package and your agent is fine now, starting sub as of today.

      Thank you for letting us know and for using ISP Tracker.

      Regards,
      ISP Tracker Support

      Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

      Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

      1 Reply Last reply
      1
      • ISPtracker_SupportI ISPtracker_Support marked this topic as a question on
      • ISPtracker_SupportI ISPtracker_Support has marked this topic as solved on
      • N
        N
        nwicks
        wrote on last edited by
        #3

        Thank you!

        1 Reply Last reply
        0

        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

        With your input, this post could be even better đź’—

        Register Login

        While you’re away

        Your Internet does not wait until you’re watching.

        ISP Tracker keeps a history of problems that happen overnight or while you’re away.

        Between speed tests

        What happened between speed tests?

        See how your connection behaves over time—not just when you remember to test it.

        Wider context

        Is it only your connection?

        Similar activity across monitored locations can provide valuable wider context.

        • First post
          Last post
        0
        • Home
        • Live
        • Categories
        • Recent
        • Tags
        • Popular
        • Groups