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  5. SQL Error on Dashboard

SQL Error on Dashboard

Scheduled Pinned Locked Moved Solved ISP Tracker features, agent or service questions
sqldashboarderror
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  • R
    R
    rodsul
    wrote on last edited by
    #1

    Hello,

    I have installed the software on my Windows 10 computer, and have been monitoring
    my internet for a few days now. However, yesterday when I checked the dashboard,
    I saw the following message:

    Error 500
    CDbCommand failed to execute the SQL statement: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'agent.behavior_id' in 'field list'
    Please refresh your browser

    Why is this happening?

    Regards,
    Rick Sullivan
    Massachusetts, USA

    1 Reply Last reply
    1
    • ISPtracker_SupportI
      ISPtracker_SupportI
      ISPtracker_Support
      wrote on last edited by
      #2

      Hi,

      First of all, thank you very much for taking the time to report the problem. This is something we are challenged with, people not reporting problems that we are sometimes unaware of.

      One of our team members noticed this about an hour ago and our dev has been called up to come take a look. He just needed to get to a computer and I believe it's solved now.

      Try again, it should be fine now.

      Regards,
      ISP Tracker Support

      Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

      Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

      1 Reply Last reply
      0
      • R
        R
        rbsjr
        wrote on last edited by
        #3

        Thanks very much. Fixed and running perfectly now. - Rick

        1 Reply Last reply
        0
        • ISPtracker_SupportI
          ISPtracker_SupportI
          ISPtracker_Support
          wrote on last edited by
          #4

          And thank you for reporting the problem!

          Regards,
          ISP Tracker Support

          Search engines favor deep pockets making it difficult to find services like ISP Tracker. We count on satisfied members spreading the word.

          Try ISP Tracker Live for real time testing. https://support.isptracker.com/live

          1 Reply Last reply
          0
          • ISPtracker_SupportI ISPtracker_Support marked this topic as a question on
          • ISPtracker_SupportI ISPtracker_Support has marked this topic as solved on

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