Transfer subscription to hardware agent
-
Hi,
I purchased a 6 month extended subscription for my SW agent on my Desktop PC. I've bought a hardware agent now so I don't have to leave my PC on 24/7
How do I transfer my subscription from my SW Agent to a HW agent?
Many thanks
Shah -
Hi,
I purchased a 6 month extended subscription for my SW agent on my Desktop PC. I've bought a hardware agent now so I don't have to leave my PC on 24/7
How do I transfer my subscription from my SW Agent to a HW agent?
Many thanks
ShahHi,
As long as the agent you wish to convert from is still active with Extended, just send us the previous agent ID and the new agent ID for the hardware once activated. We'll move that over for you.
-
Hi,
As long as the agent you wish to convert from is still active with Extended, just send us the previous agent ID and the new agent ID for the hardware once activated. We'll move that over for you.
@OutagesIO_Support Thank you
SW Agent ID: 129631 (Community License)
HW Agent ID: 129632 (Extended License)Please could you transfer from SW Agent to HW Agent.
Many thanks
Shah -
@OutagesIO_Support Thank you
SW Agent ID: 129631 (Community License)
HW Agent ID: 129632 (Extended License)Please could you transfer from SW Agent to HW Agent.
Many thanks
Shah@shahinfard
Hi,Please double check that all the settings are now associated to the HW agent.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better đź’—
Register Login