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Monitor your Internet service and provider

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  5. HW agents: one Abandoned, one fried and needs to be replaced
Notice: support.outagesio.com is now consolidated into support.isptracker.com

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HW agents: one Abandoned, one fried and needs to be replaced

Scheduled Pinned Locked Moved ISP Tracker features, agent or service questions
hw agentabandonedreplacement
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  • J jcorrigan

    @SBK

    I checked and the thing appears dead - no lights, no network traffic. I plugged it into other outlets I know are working and same thing. I restored it to the original configuration and it's still dead. And it does not appear on as a device on any of the network monitoring apps. So I don't know what happened but it seems like a brick. I can mail it in if that would help or just buy another one.

    ISPtracker_SupportI Offline
    ISPtracker_SupportI Offline
    ISPtracker_Support
    wrote last edited by ISPtracker_Support
    #21

    @jcorrigan If you want to mail it in, at the very least, we could check it and confirm or see if it is actually working.

    Mailing address is 697 6th St, suite 221, Prescott, Arizona. USA. 86301. Please be sure to send us the tracking number if you do send it so we can watch for it. We are curious also.

    Just to be sure, it needs at minimum a 1amp USB power supply and there should not be anything connected to the USB port. I'm sure you adhere to these but just wanting to confirm for you.

    And yes, I'd also like to know what you mean by you restored it? If you mean you used the reset button or something, it could be that it's been left in some unusual state from doing that.

    Regards,
    ISP Tracker Support

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