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reconnect SW agent

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  • J
    J
    jwladd
    wrote on last edited by
    #1

    My dashboard shows that my software agent is disconnected. This probably due to restarting my computer. How do I reconnect?

    ISPtracker_SupportI 1 Reply Last reply
    0
    • J jwladd

      My dashboard shows that my software agent is disconnected. This probably due to restarting my computer. How do I reconnect?

      ISPtracker_SupportI
      ISPtracker_SupportI
      ISPtracker_Support
      wrote on last edited by
      #2

      Hi,

      The agent service should automatically start and stop when the PC comes up or goes down.

      Have you looked at the service to make sure it's running? It's called Echo Networks Service.

      When you installed, you were sure to be doing so as Administrator?

      Regards,
      ISP Tracker Support

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