@dberges Hi Dave, I see you were installing twice the agent on the same PC (ids 129143 and 129196) and then you installed on a new one (id 129201) I bet you are referring to the last one since the other one is not connected (software uninstalled or something else) This agent was created almost 10 hours ago but so far no IP outage has been recorded. Consider that the disconnections could also be unrelated to IP outages but I suggest to let it run for at least 48 hours before analyzing what is happening to the connection Anyway just check the pings graph [image: b22ca079-9164-4745-b6a2-8f6949c2fc88-image.png] You can see that some info was missing from the agent even if no outage was recorded