<![CDATA[SMS notification option grayed out]]>Hello, I'm trying to enable SMS notification, but the option is "dimmed out" (i.e. when I click the option to turn on SMS notifications, the "switch" doesn't move). I have a paid subscription and I'm able to enable the email notification. I have a hardware module. Could this be a configuration issue on the server end of things? Thanks

]]>https://support.isptracker.com/topic/258/sms-notification-option-grayed-outRSS for NodeFri, 15 May 2026 19:38:15 GMTWed, 17 May 2023 03:41:12 GMT60<![CDATA[Reply to SMS notification option grayed out on Sun, 28 May 2023 03:54:09 GMT]]>Fair enough. I can get the same functionality by configuring your email notifications to use [phone number]@[carrier's email].com. Just wanted to make sure I was seeing everything I was supposed to. Appreciate the response.

]]>https://support.isptracker.com/post/1597https://support.isptracker.com/post/1597Sun, 28 May 2023 03:54:09 GMT<![CDATA[Reply to SMS notification option grayed out on Thu, 18 May 2023 20:19:28 GMT]]>Hi,

SMS was an option for our enterprise members only but it shows up because offering it to Extended reports members was being considered. SMS have an additional cost of a penny per SMS since there is a cost for the service as well to offer this.

It could be added if there was enough interest and would have to go in the list of things to do.

]]>https://support.isptracker.com/post/1573https://support.isptracker.com/post/1573Thu, 18 May 2023 20:19:28 GMT